Job Description

Summary

The Assistant General Manager works with patients, ensures the team adheres to policies and procedures, supervises team members, oversees dispensary operations, and ensures a wonderful patient experience.

Essential Duties & Responsibilities

• Provides a wonderful experience for the patient.
• Advises patients on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
• Keeps abreast of new cannabis products on the market as well as the latest industry trends.
• Processes patient’s payments using the dispensary's Point of Sale (POS) system.
• Ensures that the store is clean and well-organized at all times.
• Ensures company policies and procedures are followed.
• Hires, trains, and supports new employees.
• Resolve customer issues.
• Provides leadership and direction to all employees.
• Works closely with the general manager.
• Ensures an excellent standard of customer service is upheld.
• Maintains the store to high standards, includes stocking products and regular cleaning.
• Completes tasks assigned by the general manager accurately and efficiently.
• Takes inventory of cannabis products and ensures that the sales floor is adequately stocked.
• Maintains compliance by following the proper policies and procedures set by the company and the state.
• Performs other duties as assigned.

Minimum Qualifications

• High school diploma or GED
• Two to three years of experience working as a budtender, supervisor, AGM, or GM.
• Ability to pass a background check and receive a facility agent card from the state.
• Sound knowledge of cannabis strains and their medicinal benefits.
• Outstanding organizational skills.
• Excellent analytical and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
• Work well with other team-members.
• Be self-motivated and possess the desire for self-development.
• Ability to work autonomously when required
• Physical Requirements: Prolonged periods of standing and walking throughout the retail space. Must be able to lift to 15 pounds at times.

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