Responsibilities include:
• Demonstrate strong customer service skills to provide phone support including:
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer’s situation and having a sense of urgency to resolve the issue
o Producing accurate, detailed documentation at the client, problem and incident level
o Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
...collaborative environment with similarly invested professionals? Join our team! Columbus Speech & Hearing (CSH) has immediate openings for full-time Speech Language Pathologists to serve at all three of our growing locations. Speech Pathologists at CSH gain valuable...
...and be an integral part of our team. Focus on retaining our in-home care professionals via tailored matching with clients, consistent... ...community outreach and recruitment events Assure the caregiving team successfully completes initial and annual training requirements...
A Snapshot of Your Day Business Excellence Professional (BEP) will collaborate with the Head of Site Functions. The Site BEP is responsible for continuous improvement efforts for Painted Post. Successful candidate will take a direct hands-on role in implementing measurement...
...TRC Talent is looking for a Translator for our client in White, GA Job Summar y: We are seeking a highly skilled Bilingual Technical Translator proficient in both Korean and English to join our team. P ay: $35.00/hour Key Responsibilities Accurately...
...licensees. What youll do: The Patent Pool Licensing Counsel role reports to the Head of Program Management and is based in San... ...~ Preferably 2+ years of experience in a law firm or in-house at a technology company What youll love: ~ Flexible...