Job Description

Commercial Roofing Service Superintendent

Location: Austin, TX

Compensation: $70,000–$85,000+ (DOE)

Schedule: Full-Time / Field-Based Service Leadership Role

About the Opportunity

Tiello is partnered with a well-established and nationally recognized commercial roofing contractor seeking a Commercial Roofing Service Superintendent to support and lead day-to-day service field operations. This role oversees multiple service crews, ensuring high-quality leak response, repairs, preventive maintenance, and warranty work across commercial, municipal, and government facilities.

The ideal candidate is a strong field leader with deep service experience, excellent communication skills, and the ability to manage multiple fast-paced jobs simultaneously.

Key Responsibilities

• Lead, coordinate, and supervise service foremen and technicians across active service jobs
• Ensure all repairs, leak calls, preventive maintenance, and warranty work are completed safely and to company standards
• Partner with the Service Manager to schedule daily and weekly crew assignments, material loading, and equipment needs
• Monitor work in progress, including labor hours, material usage, and overall safety compliance
• Respond to emergency service requests and make prompt decisions in the field
• Communicate professionally with clients, property managers, building owners, and general contractors
• Ensure foremen receive complete job information before dispatch
• Review and approve service reports, photos, and documentation; ensure timely upload into systems (Dataforma or similar)
• Support proposal and change-order preparation by providing accurate field notes and scope details
• Assist with warranty inspections and service audits to maintain manufacturer compliance
• Maintain strict safety ownership of all service job sites, including toolbox talks and incident reporting
• Train, mentor, and coach service foremen and technicians to support technical growth and customer service standards
• Oversee inventory for service materials, tools, and equipment, coordinating replenishment as needed
• Complete daily and weekly field reports detailing service activity, labor, and job conditions

Required Skills & Experience

• Minimum 5 years of commercial roofing experience
• At least 2 years in a supervisory, foreman, or superintendent role within service/repair work
• Strong knowledge of commercial roof systems (single-ply, built-up, modified bitumen, coatings, metal, etc.)
• Proven ability to manage multiple small-scale service jobs with fast turnaround times
• Excellent customer service and communication skills
• Strong organizational and prioritization abilities
• Proficient with basic computer skills; Dataforma or similar software experience preferred
• OSHA 30 required; EM 385 or CQM certifications are a plus
• Valid driver’s license and reliable transportation
• Bilingual (English/Spanish) highly preferred
• Ability to lift 50 lbs and work safely at roof heights

How to Apply

If you have strong commercial roofing service experience and are looking for a long-term opportunity with a reputable contractor, we’d like to speak with you.

Apply today or reach out directly to learn more.

Right to Work

All applicants must be authorized to work in the U.S. In compliance with federal law, identity and employment eligibility verification will be required upon hire.

Equal Opportunity Employer

Tiello LLC is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

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