Job Description

Connected Vehicle Systems Engineers

Description:

STG is a Preferred Vendor of a major Automotive Firm in MI. The client is actively looking for multiple Connected Vehicle Systems Engineers in Michigan. STG has a 98% repeat business rate from existing clients and have achieved industry awards and recognition for our services. Crain’s Detroit Business named STG to Michigan’s Fastest Growing Companies list in both 2020 and 2019, Top IT Services Company’s List in 2020, 2019, 2018, and Top Minority Business Enterprise List in 2020, 2019, and 2019. STG puts company CULTURE at the forefront of every business decision and employees are EMPOWERED and MEASURED for RESULTS. Both TEAMWORK and INDIVIDUAL Performance is recognized and rewarded. These positions are for a large Fortune 500 Automotive firm.

Position Description:

Experienced OTA Triage and Quality Engineer supporting post launch Model E Products. Engage with cross functional Global teams to resolve OTA Quality issues in the form of warranty, customer feedback or post launch. Must be committed to fostering a solid one team approach, while having fun and creating high value for our Ford customers! • Lead initial triage for all Post Launch quality OTA issues using a wide variety of tools and provide development teams with proper root causes. o CAN, Cloud Logs, In Vehicle Ford Logs • Capture logs from Management Lease Vehicles or Early Access Program members to help root cause issues. • Work on bench or vehicle setups to replicate issues and gather more logs when necessary. • Analyze OTA Quality Key Performance Indicator (KPI) metrics for designated Ford Power Ups. • Drive OTA JIRA Quality issues to resolution utilizing best engineering and quality practices such as: 5Ds, Fishbones, IS/ISNOT, 8D, R/1000 projections and Warranty Analysis tools. • Create weekly JIRA Reports for responsible OTA items for Quality Issue Report to Executive Management weekly review. • Leverage connected vehicle backend data to provide FOTA or MMOTA on board issue projections on R/1000, CPU (Cost Per Unit), warranty impact analysis and overall quality projections. • Assist in Go-No-Go Production and Pilot OTA launch decisions. Maintain tracking sheet for feature content vs deployment schedule. • Present Quality perspective for critical on board OTA issues utilizing analytical data and benchmarks to Executive Management on critical on board OTA issues.

Skills Required:

Analytical, Analytical skills, Analyzer, Systems Engineering, Telematics, Quality/Status Assessments Critical Success Factors • Maintain Leading and Traditional KPIs below yearly-established metrics • Establish/Track actions to achieve Best In Class (BIC) metrics • Speak to all issues assigned • Pro-actively address early rising customer facing issues by interacting real time data (using Operational Analytics dashboards and/or querying Ford Cloud data) as well as customer communication channels (CRC, App Stores, etc.) • A passion for trouble shooting and thirst for gaining a deeper understanding of multiple technologies across a complex ecosystem • Keep a clear communication channel on daily work/activities with Direct Supervisor/Peers, while maintaining resilience to balance among daily/weekly new demands

Skills Preferred:

Communications, Team Building

Experience Required:

• 3+ years of experience in handling Connected Vehicle related Quality concerns • 3+ years in triaging with CAN and Clod tools • 2+ years - Understand and apply failure mode avoidance methods including linkage such as Quality History, Interface Analysis, DFMEA, and Design Verification Plan. • 1+ year of experience with querying and utilizing large datasets to prove/disprove theories/investigations.

Experience Preferred:

0

Education Required:

Bachelor’s Degree in Engineering, Data Science or related scientific field

Resume Submittal Instructions: Interested/qualified candidates should email their word formatted resumes to Ms. Kavitha Shanmugham at kavitha.shanmugham(@)stgit.com and/or contact her at 248-712-6727. In the subject line of the email please include: First and Last Name –CVE(MI).

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