Job Description

Events Customer Service Associate

Location: Huber Heights, OH

**Full-Time | In-Person | Entry-Level | 18+

Quick Overview

We’re seeking energetic and friendly individuals to join our team as Events Customer Service Associates in Huber Heights. This is an entry-level role where you’ll help deliver seamless, memorable experiences at live events and promotions while gaining valuable customer service and event management skills.

If you enjoy working with people, thrive in fast-paced environments, and want hands-on experience in events and retail, this role is for you.

You’ll be the face of our brand at events, ensuring each guest feels welcomed and supported. This position combines customer service, event support, and collaboration, giving you the chance to build skills that are highly transferable to marketing, retail, or hospitality roles.

Key Responsibilities

• Greet and assist customers at events with a professional and approachable attitude
• Provide product information, answer questions, and ensure guests have a positive experience
• Help set up, maintain, and break down event displays and materials
• Support team goals by delivering excellent service and contributing to smooth event operations
• Report feedback and observations to improve future events

What We’re Looking For

• 18 years or older and eligible to work in the U.S.
• Outgoing, professional, and customer-focused
• Strong communication and interpersonal skills
• Reliable, adaptable, and able to thrive in a fast-paced, team-oriented environment
• Prior experience in customer service, retail, or events is helpful but not required

What You’ll Gain

• Competitive base pay with performance-based bonuses
• Comprehensive training and ongoing support
• Hands-on experience in customer service, events, and retail operations
• Opportunities for growth into leadership or specialized event roles
• A collaborative team culture that values learning and professional development

If you’re ready to deliver exceptional experiences and grow your career in a fast-paced, events-focused environment, apply today to join our Huber Heights team.

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