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This is a full-time on-site role for a Customer Service Representative located in White Plains, NY. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, ensuring customer satisfaction, and enhancing customer experience. Day-to-day tasks include providing customer support through various channels, maintaining records of customer interactions, and collaborating with team members to improve service delivery.

• Experience in Customer Service, Customer Support, Customer Satisfaction, and Customer Experience roles
• Strong communication and interpersonal skills
• Ability to handle customer inquiries and complaints effectively
• Proficiency in using customer service software and tools
• Prior experience in a similar role is preferred
• High school diploma or equivalent; a degree in a related field is a plus