Job Description

HIRING NOW – 11 Customer Service Representatives

Location: Exeter, NH (Onsite)

Pay: $21–22/hr

Start Date: November 11th

Type: Temp-to-Perm

We’re partnering with a growing benefits/healthcare organization that’s adding Customer Service Reps to their team due to continued growth. This is an excellent opportunity to launch or advance your career in the healthcare/insurance space with a company that truly invests in their people.

Why You’ll Love This Role

• Clear growth opportunities & pay increase once you go permanent
• Fun employee engagement activities
• Full benefits package (medical, dental, vision, 401k match, paid holidays/vacation) once permanent

Schedule

• Shifts: 8:00–4:30, 8:30–5:00, or 9:30–6:00
• Overtime available, but not required

What You’ll Do

• Field 50+ calls daily from members & providers regarding healthcare/benefit plans
• Resolve benefit questions with professionalism and accuracy
• Research claims, educate callers on solutions, and serve as a trusted resource
• Deliver high-quality service while maintaining productivity standards

What We’re Looking For

• Must have: Either call center/high-volume customer service experience OR a healthcare background (both is a huge plus!)
• Ability to learn quickly and thrive in a fast-paced, metric-driven environment
• Strong problem-solving skills and ability to make inferences when all info isn’t available
• Resilience and professionalism
• Ability to handle feedback and continuously improve

Additional Details

• Background check required
• Spanish language skills are a plus!

These roles will move quickly, and training begins November 11th, 2025. If you’re interested (or know someone who might be a great fit), apply today and let’s connect! Please sent resumes to Camie McDonnell at cmcdonnell@naglergroup.com

TNG123

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