Customer Service Representative (Veterinary Experienced) Job at St. Charles Veterinary Hospital, Davenport, FL

VnJjZUcyZlFhcjRwRjlrQjNXZCtpWm5rTVE9PQ==
  • St. Charles Veterinary Hospital
  • Davenport, FL

Job Description

Day and NIght Shifts available - 3 or 4 Day Shifts.

Veterinary experience Required.

Job description

  • Do you have at least 1 year of previous veterinary experience?
  • Are you AWESOME?
  • Do you want to be part of a POSITIVE veterinary team that supports and encourages each other?
  • Do you like to have fun at work while accomplishing big goals?
  • Do you want a 3 or 4 day work week?

If you answered YES to ALL of those questions we would love to hear from you!

St. Charles Veterinary Hospital is looking for a positive, hardworking, kind person with PREVIOUS VETERINARY EXPERIENCE to join our team!

We are located in Central Florida, is an AAHA accredited, mixed small animal, exotic, avian, and wildlife practice looking to hire CSR's for both Day and Night Shifts. We are looking for a team player who has previous veterinary experience, an outgoing, energetic, hard-working individual that is passionate about veterinary care and delivering excellent client service. The Veterinary Customer Service Representative's primary duty is interacting with clients and coordinating communication between doctors, technicians, and clients.

Essential duties and responsibilities include but are not limited to:

  • Providing top-notch client service that is delivered with empathy and compassion
  • Being attentive to client and patient needs.
  • Identifying and working compassionately with clients in various emotional states.
  • Working patiently with distressed, frustrated, or disgruntled clients.
  • Answering phone calls with multiple phone lines.
  • Scheduling appointments and procedures.
  • Check-in / out patients.
  • Monitoring client flow from check-in to complete.
  • Managing record requests between other hospitals and specialty practices.
  • Processing payment transactions.
  • Maintaining and scanning proper documentation in the electronic medical record.
  • Relaying appropriate information to/from clients to doctors and/or management.
  • Computer skills: Able to use Windows-based computer systems, word processing, email, web search, and Avimark program knowledge a plus.

For employment consideration, you must possess good critical thinking and problem-solving skills, compassion, a positive attitude, follow-through, excellent communication, and teamwork skills. Multitasking and accepting constructive criticism is essential. Must be willing to work weekdays and/or weekends and rotating holidays. 1-year veterinary experience is required, emergency veterinary experience is preferred. Open availability is a plus!

Job Types: Full-time, Part-time

Pay: $16.00 - $21.00 per hour

Benefits:

  • 401(k) matching
  • Health, Dental, Vision insurance
  • Paid time off
  • Professional development assistance

Job Tags

Hourly pay, Holiday work, Full time, Part time, Night shift, Weekend work, Day shift, 3 days per week, Weekday work,

Similar Jobs

Visiting Angels

Private Duty Caregiver Job at Visiting Angels

 ...to help you achieve your career goals We treat you well because we appreciate the work you do! Looking for a career change? Caregiving is a great option for nurses and teachers who are looking for new opportunities or for summer or school break. Part-time hours... 

Mainfreight Americas

Airfreight Logistics Coordinator Job at Mainfreight Americas

 ...knowledge and leadership skills as part of a team in a world class logistics provider? Do you have what it takes to be a leader in the...  ...Coordinator may be right for you. Starting in an entry level International operations role youll learn our sophisticated global... 

Safety Partners

Environmental Health & Safety Officer (EHS Officer) Job at Safety Partners

 ...Description Safety Partners is an Environmental Health & Safety (EHS) consulting company specializing in supporting life science and...  ...opportunity to interact with visionaries, researchers, and senior management at leading firms in fast-paced, highly varied environments.... 

OIA GLOBAL

Import Coordinator Job at OIA GLOBAL

 ...OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,100 forward-thinking...  ...notices for incoming shipments. Communicating with customs brokers and logistics providers to resolve any potential issues or... 

Orpheus, Inc.

Full Stack Web Developer Job at Orpheus, Inc.

 ...Orpheus, Inc. is a team of passionate and experienced web designers, web developers, graphic designers, and marketing strategists that want nothing more than to help businesses in the Washington, DC area and around the world WORK SMARTER and not harder. Since our founding...