Desktop Support Specialist Job at SISL Global, Valley City, OH

VkxVV0cyUFJhTEFyRjlnSTNXOTZncDdqTlE9PQ==
  • SISL Global
  • Valley City, OH

Job Description

Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.

Job Tags

Work experience placement, Work from home,

Similar Jobs

Humana

Data Engineer Job at Humana

**Become a part of our caring community and help us put health first**Humana is seeking a Data Engineer 2 to join our top Fortune, Best Places to Work company and help us make a different as a help our members achieve their best health!The Data Engineer 2 designs, builds... 

Robert Walters

Corporate Buyer Job at Robert Walters

The Corporate Buyer is responsible for the strategic and operational procurement of Raw Materials and Packaging for our plant in NC which involves: Strategy: Develops a category plan resulting into a yearly action plan. Manages the appointed Raw Materials and ...

Foundry Commercial

Marketing Associate Job at Foundry Commercial

 ...is seeking a dynamic and detail-oriented Marketing Associate to join our Marketing Leadership...  ...projects and initiatives as needed Digital Marketing: Assist with website graphic...  ...professional services organization High level of proficiency and working knowledge of... 

National LGBTQ+ Bar Association

Immigration Paralegal Job at National LGBTQ+ Bar Association

 ...dedicated to providing exceptional legal services and support to our clients. Position Overview We are seeking an experienced Paralegal with a strong background in Lemon Law. The ideal candidate will assist attorneys in preparing cases, conducting legal research,... 

Truck with Jed Logistics

Class A Truck Driver -dedicated Job at Truck with Jed Logistics

Hiring a qualified CDL- Driver. This is a company driver position or OO. The driver must live within 75 miles of Springfield, OH or Louisville...  ...~ Time off 34 Hours every 1 week ~1710 weekly miles ~ Dedicated Lane Pay Summary: CT driver $0.70/mi OO driver $1.60...