Job Description

We are a small, privately owned dental sleep medicine practice focused on saving lives, restoring sleep, and improving our patients’ overall health and well-being. We treat people with sleep-related breathing disorders and are known for our strong commitment to high-quality, collaborative, patient-centered care. As a team, our culture drives everything we do, and we are committed to always learning, evolving, and being an industry leader in adopting new developments in dental sleep medicine.

As our Front Desk/Administrative Assistant, you will set the first impression for our patients, so a professional, friendly demeanor and excellent customer service skills are imperative. Medical or dental experience is not required, but you should be comfortable using and learning a variety of technologies and software. It is also important that you are positive, organized, and detail-oriented. We place high priority on our core values, which drive the success of our practice.

Core Values

-Collaborative Teamwork. Work as a team, always striving for excellence, expecting mutual respect, and supporting each team member for success!

-Commitment to Learning & Growing. Be adaptive to change and open to learning from the past as a way to always strive for improvement & best patient outcomes.

-Goal Oriented & Focused. Be continually motivated by purpose and inspired by possibilities. Always committed to reaching your individual and practice goals.

-Above & Beyond. The bare minimum is never enough. Go the extra mile for the team and stay focused on delivering the best for our patients and each other!

-Integrity. Be true to your word, honor your commitments & always follow through!

Ultimately, the most important thing we look for in team members is a desire to provide an amazing patient experience and to learn and grow with us, regardless of prior experience.

Key Responsibilities

-Handle receptionist duties, including patient scheduling and provider follow-up

-Manage data entry, organize electronic/paper files, and obtain prior authorizations from insurance providers.

-Deliver exceptional customer service to patients, medical professionals, and referring providers via in-person, phone, fax, email, and website interactions.

-Assist in marketing and outreach initiatives alongside the office manager

-Collect & manage referral & online new patient intake process.

-Prep & facilitate the daily morning huddle team meeting.

Qualifications & Skills

-Highly motivated with a strong commitment to the practice’s vision and goals.

-Excellent communication, organizational, and problem-solving abilities.

-Positive, team-oriented mindset with a willingness to learn and grow.

-Professional, friendly, and patient-focused demeanor.

-Detail-oriented, self-starter with strong multitasking and prioritization skills.

-Outgoing personality with a drive for professional and personal development.

-Covid-19 Vaccine requirement.

-Experience in a professional office or medical/dental environment preferred.

-Proficiency in MS Word, Excel, and PowerPoint preferred.

-Ability to quickly learn, utilize, and adapt to multiple EMR systems.

Benefits

-Competitive compensation based on experience and qualifications.

-Paid Time Off (vacation and sick days).

-Paid holidays.

-401(k)

-Employee’s Discounts.

-Health insurance.

-Dental package.

-Family Medical Leave.

-Continuing education opportunities.

If you’re looking for a rewarding opportunity in a patient-centered, growing practice, we’d love to hear from you! Apply today to join our team and make a difference in the lives of our patients.

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