Job Description

JOB TITLE: Home Health Aide (HHA) Director

REPORTS TO: Chief Executive Officer (CEO)

POSITION SUMMARY

The Home Health Aide Director will serves as a key leader in our company and is responsible for managing and overseeing the daily operations of the home health care agency, ensuring high-quality patient care, regulatory compliance, and efficient administrative processes. This role requires strong leadership, organizational skills, and a thorough understanding of home health care practices and regulations.

W2 Employee Benefits:

• Medical, Dental and Vision Insurance
• New York Commuter Benefits
• 401k with discretionary employer match
• Life and AD&D Insurance
• NYS Paid Sick Leave
• Disability & Paid Family Leave (PFL)
• Paid Time Off
• CEU Reimbursement

DUTIES AND RESPONSIBILITIES

Strategic Leadership:

• Develop and implement strategic plans for Home Health Aide and Nursing services in alignment with organizational goals and objectives.
• Provide visionary leadership to Home Health Aide and Nursing staff, fostering a culture of excellence, innovation, and continuous improvement.

Operational Management:

• Oversee the scheduling and coordination of Home Health Aides and other staff.
• Manage patient intake, assessment, and care planning processes.
• Ensure accurate and timely documentation of patient records and care plans.

Budgetary Oversight:

• Manage departmental budgets, monitor expenditures, and optimize financial performance while maintaining high-quality patient care standards.
• Identify cost-saving opportunities and implement strategies to achieve budgetary goals without compromising patient care outcomes.
• Coordinate with Office Manager to request the procurement of medical supplies and equipment.

Regulatory Compliance and Quality Assurance:

• Ensure Home Health Aide and Nursing practices comply with regulatory requirements, accreditation standards, and healthcare policies.
• Lead quality assurance and performance improvement initiatives, monitoring clinical outcomes, and implementing evidence-based practices to enhance patient care quality.
• Prepare for and participate in inspections and audits.
• Review patient satisfaction surveys and make necessary improvements.

Staff Development and Engagement:

• Recruit, mentor, and evaluate department staff, promoting professional growth and development through education, training, and performance feedback.
• Foster a positive work environment that encourages teamwork, collaboration, and a culture of patient-centered care.
• Conduct regular performance reviews and provide feedback and support.

Interdisciplinary Collaboration:

• Collaborate with healthcare providers, and interdisciplinary teams to coordinate patient care delivery and optimize clinical outcomes.
• Facilitate communication between department staff and senior management, advocating for patient care while actively shaping organizational decisions.

Program Development:

• Develop and implement new programs and services to enhance patient care and operational efficiency.
• Stay informed about industry trends and best practices to continually improve services.

Communication:

• Oversight of communications between coordinators and patients, families, and healthcare providers.
• Facilitate communication between home health aides and other healthcare professionals.
• Address patient and family concerns promptly and professionally.

Emergency Preparedness and Crisis Management:

• Develop and implement emergency preparedness plans and protocols to ensure readiness for potential crises or disasters affecting patient care operations.
• Lead response efforts during emergencies, coordinating nursing staff and resources to maintain continuity of care and ensure patient safety.
• Communicate with all relevant stakeholders prior, during and after crises.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Nursing, or a related field (Master’s degree preferred).
• 5+ years of experience in a healthcare management role, preferably in home health care, strongly preferred.
• Strong knowledge of home health care regulations and standards.
• Excellent leadership, organizational, and interpersonal skills.
• Proficiency in healthcare software and electronic health records (EHR) systems including but not limited to HHAExchange.
• Ability to handle sensitive and confidential information with discretion.

Working Conditions:

• Typically works regular office hours, but may require additional hours to manage emergencies or special projects.
• Works in healthcare environments, interacting with patients, staff, and other healthcare professionals.

Core Values Alignment:

• People First We embrace each other and those we serve. We demonstrate empathy, caring, respect and kindness in all that we do, every day.
• Value Add We are committed to making a meaningful difference, and to improve the quality of lives of those we serve in the community.
• Accountability We are obsessive about delivering results and hold ourselves accountable for our actions.
• Innovative We strive for better solutions and are never satisfied. We deliver higher quality meaningful results, in the most sustainable way possible.

Work Environment:

• Full time in office position
• Flexible scheduling to accommodate facility needs.

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