Job Description
About the Role
This role designs and delivers technology training for attorneys and professional staff across a global, multi-office environment. Training is delivered in classroom, remote, and hybrid formats, with a strong focus on consistency, quality, and user adoption. The position works closely with IT teams, trainers, attorneys, staff, and vendors to support firmwide technology initiatives and ensure effective day-to-day use of systems and applications.
Key Responsibilities
- Deliver training on standard hardware, software, and specialized legal technology
- Facilitate training via group sessions, one-on-one coaching, workshops, and virtual delivery
- Support consistent new-hire technology orientation across offices
- Create and maintain training materials and e-learning content
- Assess training needs and design customized programs for attorney and staff groups
- Provide high-level training support and promote effective technology adoption
- Contribute to firmwide training initiatives and continuous improvement efforts
Qualifications
- 5+ years of experience in technical training and content development
- Experience supporting attorneys and legal staff in a law firm or legal services environment
- Strong knowledge of Windows OS and Microsoft 365 applications
- Experience delivering virtual training using collaboration tools
- Familiarity with e-learning authoring tools and Learning Management Systems
- Strong communication, collaboration, and project management skills
If this sounds like a good fit, apply now!
Job Tags
Work at office, Remote work,