IT Support Technician Job at Business Centric Technology, Plano, TX

VWJNWEhtL2VackV2RXRnSzBXbDdnNXJqTmc9PQ==
  • Business Centric Technology
  • Plano, TX

Job Description

Are you passionate about delivering exceptional service and upholding ethical standards? Our Plano-based client is in search of an IT Support Technician to join their team for a 1-year contract to hire position in Plano, TX. The IT Support Technician will respond to all requests within SLA timeframes, depending on ticket severity.

SALARY OFFERED: Up to $25/hour depending on the candidate’s experience, etc.

WHAT CAN BCT OFFER YOU?

  • BCT pays up to 60% of medical insurance for employees
  • $50k paid life insurance policy
  • Home, Auto & Pet Insurance along with Legal & Identity Theft
  • Dental & Vision, 401K match, and short & long-term disability insurance
  • Flexible Spending Account
  • Exceptional company values and culture with annual Anniversary Bonuses
  • Referral bonuses ranging from $500 to $2,000

RESPONSIBILITIES:

  • Responsible for the triage and execution of IT Support requests. Requests come to the IT Support team via email, phone, and ticket submissions.
  • Elevate concerns or broad issues to management.
  • Maintain operational responsibilities.
  • Adhere to policy and processes. Professionally saying “no” where appropriate.
  • Maintain discretion with sensitive tickets such as new hires, terminations, and more.
  • Support the development of team training materials.
  • Suggest and upon approval, implement changes to enhance our systems and process within ticketing system.

QUALIFICATIONS:

  • Bachelor’s degree in IT, Computer Science, a related field, or equivalent work experience.
  • Excellent MS Excel skills
  • Strong attention to detail & organizational skills
  • Strong interpersonal and communication skills.

Apply Now! CP #8474

Job Tags

Contract work, Temporary work, Work experience placement, Flexible hours,

Similar Jobs

Gridiron IT

FMV Intelligence Analyst Job at Gridiron IT

 ...who want to be trained in FMV and become a part of the future Intelligence & Security...  ...counterterrorism mission. Please take the time to review our program and inquire for more...  ...7pm or 7pm to 7am), alternating days and nights each month that will include weekends and... 

Del Real Foods

Food Science Intern Job at Del Real Foods

 ...We are seeking a highly motivated Food Science Intern to support our R&D team by reviewing, updating, and refining detailed product specifications for our top 10 priority products. This project-based role is ideal for a junior or senior majoring in Food Science, Food... 

SCHOEN LEGAL SEARCH

Partner, Elite NYC Boutique Job at SCHOEN LEGAL SEARCH

 ...counterparts! Minimum book of portable business of $750K-$1Million. If interested, please schedule a time for an initial confidential chat with me using and send me a copy of your resume in advance to ****@*****.***. I look forward to speaking... 

SHEIN

Sr. Manager, Industrial Engineering-Design Job at SHEIN

 ...Job Title: Sr. Manager, Industrial Engineering-Design Location: Bellevue, WA About SHEIN SHEIN is a global online fashion and...  ...Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading,... 

The Canopy NYC

Cleaning Team (Part-Time) Job at The Canopy NYC

 ...to ensure high standards are met Cleaning floors, surfaces, bathrooms, toys, equipment, and shared materials Managing basic laundry and sanitizing protocols Keeping inventory of cleaning supplies and communicating needs as they arise Locking up and...