IT Support Technician Job at Business Centric Technology, Plano, TX

VWJNWEhtL2VackV2RXRnSzBXbDdnNXJqTmc9PQ==
  • Business Centric Technology
  • Plano, TX

Job Description

Are you passionate about delivering exceptional service and upholding ethical standards? Our Plano-based client is in search of an IT Support Technician to join their team for a 1-year contract to hire position in Plano, TX. The IT Support Technician will respond to all requests within SLA timeframes, depending on ticket severity.

SALARY OFFERED: Up to $25/hour depending on the candidate’s experience, etc.

WHAT CAN BCT OFFER YOU?

  • BCT pays up to 60% of medical insurance for employees
  • $50k paid life insurance policy
  • Home, Auto & Pet Insurance along with Legal & Identity Theft
  • Dental & Vision, 401K match, and short & long-term disability insurance
  • Flexible Spending Account
  • Exceptional company values and culture with annual Anniversary Bonuses
  • Referral bonuses ranging from $500 to $2,000

RESPONSIBILITIES:

  • Responsible for the triage and execution of IT Support requests. Requests come to the IT Support team via email, phone, and ticket submissions.
  • Elevate concerns or broad issues to management.
  • Maintain operational responsibilities.
  • Adhere to policy and processes. Professionally saying “no” where appropriate.
  • Maintain discretion with sensitive tickets such as new hires, terminations, and more.
  • Support the development of team training materials.
  • Suggest and upon approval, implement changes to enhance our systems and process within ticketing system.

QUALIFICATIONS:

  • Bachelor’s degree in IT, Computer Science, a related field, or equivalent work experience.
  • Excellent MS Excel skills
  • Strong attention to detail & organizational skills
  • Strong interpersonal and communication skills.

Apply Now! CP #8474

Job Tags

Contract work, Temporary work, Work experience placement, Flexible hours,

Similar Jobs

Pediatric Specialty Care

LPN - Licensed Practical Nurse - Pediatrics Job at Pediatric Specialty Care

Salary:Starting at $32.00 / HourOverview: Make a Meaningful Impact as an LPN at Pediatric Specialty Care Point Pleasant, PA (Bucks County) Are you ready to combine your nursing skills with your passion for making a difference in the lives of children with complex... 

Pride Health

Certified Surgical Technologist Job at Pride Health

!!QUICK OFFERS!! Surgical Technologist OR $2000/WEEK - Urbana, Illinois Weekly Gross For 40HRS $2000/WEEKLY (W2:$19/hr, Stipend: $1240/WEEKLY) LOCATION: Urbana, Illinois Agency: PRIDE HEALTH Start Date: 01/26/2026 Shift: Days Shift Length: 4*10 Cert... 

POSCO AAPC

CTL Line Shift Manager Job at POSCO AAPC

 ...JOB SUMMARY The CTL Line Shift Manager must have operating skills of CTL machine, Daily management skill, understanding of cost and...  ...through pre-meetings with CTL staff. Before commencing the first operation, anticipate all planned work activities and thoroughly... 

Find Great People | FGP

Design Engineer Job at Find Great People | FGP

The Design Engineer is an entry-level position where associates are heavily supervised and are expected to learn and assist with all engineering design aspects of a project. Once trained, associates in this position will be responsible for their own design projects and...

Onward Search Education

Speech Language Pathologist [81010] Job at Onward Search Education

 ...excellent school district in Maricopa County , AZ, to find a Speech Language Pathologist for the remainder of the 20252026 school year...  ...schedule Hours: Full or part-time Responsibilities: Assist and guide teachers and staff in observing, describing, and...