Job Description

The Master Data Governance and Maintenance Business Partner, reporting into the SAP program Manager, is responsible for defining and executing the data strategy for vendor and customer master data as well as the governance activities required in our ERP systems. Although a business function of the organization, this individual must understand the complex relationship of the interaction of systems and technologies with various business activities across the organization comprised of those areas Master Data supports. This individual is a strong agent of change, participates in the development of new processes, technologies and applications to better serve the organization, and ultimately the consumer. This includes assessing, and sometimes assuming, organizational processes to improve the governance of the same in the organization.

Essential Functions

The core functions of this position include, but are not limited to, the following:

• Develops corporate standards for Vendor and Customer Master Data
• Develop and maintain a data dictionary for both Vendor and Customer (Business Partner functions) master data
• Ensure vendor and customer master data is complete, accurate and enables the execution of PTP and OTC processes.
• Combining business acumen with acute technical knowledge effectively provides problem solving for various issues affecting both divisional and store activities including
• Proficient in training all levels of associates.
• Partner with procurement divisions to gather, cleanse and ensure accurate data load of key vendor data elements such as lead time, truck load and order schedules
• Develop and monitor key performance indicators (KPIs) for master data management activities, providing regular reports to senior leadership on performance and areas for improvement.
• Implement continuous improvement initiatives based on performance metrics, stakeholder feedback, and industry trends.
• Ensure that master data management practices comply with relevant regulations, standards, and policies, mitigating any potential risks related to data breaches or inaccuracies.
• Conduct regular risk assessments related to master data and implement measures to address identified risks.
• Work closely with various business units to understand their data needs and ensure master data solutions support business processes, operational needs, and analytical teams. Act as liaison between business users and technical teams.
• Manage relationships with external vendors and partners, ensuring they deliver quality services and solutions.
• Manage day-to-day operations related to vendor and customer master data, ensuring timely and accurate data entry, updates, and maintenance across all relevant systems.
• Oversee the data extraction, cleansing, and transformations for vendor and customer master data. Oversee the integration of master data across various systems, ensuring seamless data flow and minimizing redundancies.
• Act as the primary business lead for vendor and customer master data, working closely with our systems integrator and internal project teams. You will be responsible for conducting data quality assessments, implementing remediation plans, and configuring vendor master data settings in SAP, including the SAP Business Partner concept, to support all business unit requirements.
• Develop and enforce a data governance framework, including policies, standards, and procedures for master data management as it related to vendor and customer master data.
• Ensure the accuracy, consistency, and reliability of master data through rigorous quality assurance processes and regular audits.
• Craft and execute a comprehensive data management strategy aligned with the organization’s goals, ensuring effective governance, quality, and integration of master data. This includes defining data fields, attributes, and relationships.
• Establish the vision for master data management (MDM) and guide the organization in adopting best practices and innovative approaches to data management.

Qualifications

• Four-year college degree preferred
• Five plus years’ experience in Data Governance/Master Data required, plus other industry related experience such as work history in retail, replenishment, procurement or logistics.
• Experience navigating the cooperative culture is required.
• Demonstrated aptitude for technology, and proficiency for quick learning required.
• Must be a team player with the ability to work across departmental silos.
• Well-developed oral and written communication skills including the ability to write and deliver both informal and formal presentations.
• Ability to work in fast paced environment, with demonstrated ability to multi-task and resolve problems effectively, efficiently and professionally.
• Proven leadership, assertiveness, interpersonal and analytical skills proficiency is essential.
• Ability to develop and manage all levels of associates to provide for future succession required, and ability to do so in a hybrid work environment.
• Able to create a work environment that promotes diversity and belonging.
• Must be proficient in the following PC programs: Word, Excel, PowerPoint, with ability to be trained on additional technologies

Working Conditions & Physical Demands

• Ability to travel to remote locations, both wholesale and retail if necessary.
• Ability to sit in front of a computer for long periods of time.
• Ability to adhere to the company’s four day work requirement.

Core Competencies

• Communicate Effectively: Share thoughts, ideas and information in an organized, clear and precise and persuasive manner (written and oral communication)
• Drive or Results: Understands how the role impacts the organization’s strategic objectives
• Embrace Change: Adapts to new environment, jobs, technologies and processes
• Develop You: Identifies opportunities for career development
• Build Relationships: Works as part of a team to achieve company goals
• Stay Competitive: Shows passion and enthusiasm for their work

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