Operational Care Specialist Job at Abacus Solutions Group, Sterling, VA

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  • Abacus Solutions Group
  • Sterling, VA

Job Description

An international supply chain client is looking for an Operational Care Specialist to join their team on a contract to hire basis!

Responsibilities:

  • Coordinate and align customer deliverables with customer care teams, partners and suppliers to manage the transportation of customer's cargo.
  • Manage operational tasks through Business Process Automation tools (BPA) and all related features.
  • To review and ensure alignment of shipping instructions including to clarify any deviations/conflicts in contradiction to country regulations, export compliance and rate and routing information.
  • To immediately report problems, operational disputes or discrepancies to supervisors, managers, divisional managers or branch managers.
  • To monitor operational performance of carriers and other vendors and escalate / create awareness if performance and commitments are not being delivered.
  • To initiate and resolve any rate or performance discrepancies.
  • Report to the Air Logistics Operational Care manager

Requirements:

  • Minimum of an Associate's degree in supply chain management or equivalent work experience
  • 1+ years of experience in Logistics/Supply Chain.
  • Proficient in Microsoft Office Suite.
  • Excellent written and verbal communication skills.

Job Tags

Contract work, Work experience placement, Immediate start,

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