Operations Manager Job at Confidential Jobs, Green Bay, WI

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  • Confidential Jobs
  • Green Bay, WI

Job Description

You’ll be the engine behind a high-functioning care team—driving daily operations, nurturing talent, and ensuring every patient who walks through our doors feels seen, supported, and valued. You’ll lead by example and champion operational excellence, all while collaborating across disciplines to deliver integrated, compassionate care.

In This Role, You Will

  • Oversee day-to-day center operations and lead a cross-functional team with empathy and accountability.
  • Foster a culture of excellence, inclusion, and collaboration across medical, behavioral health, and administrative teams.
  • Implement processes that enhance patient experience and drive quality outcomes.
  • Actively engage with referral sources, community partners, and internal stakeholders to promote growth and access to care.
  • Mentor and support practice support staff, ensuring their professional development and performance success.
  • Track and report on key performance metrics and operational goals, contributing to broader organizational initiatives.
  • Ensure compliance with HIPAA, accreditation standards, and internal policies and procedures.

Qualifications

  • Bachelor’s degree required.

Required Skills

  • Proven success leading in a fast-paced medical office environment.
  • Strong interpersonal skills with the ability to guide teams through change and growth.
  • Experience with patient satisfaction initiatives, billing oversight, and vendor management.
  • Collaborative mindset with the ability to work across clinical and corporate teams.

Benefits That Work for You

  • Time to Recharge: 15 days of PTO, 6 fixed holidays, and 1 Floating holiday.
  • Financial Peace of Mind: 401(k) with company match and robust insurance options. Your Health, Your Way: Affordable medical, dental, and vision plans.
  • Support Beyond the Basics: HSA and FSA accounts, life and disability insurance, and more.

Equal Opportunity Statement

We are committed to diversity and inclusivity.

Job Tags

Work at office,

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