Job Description
TSI US Operations Specialist
I. Role Basics
- Employment Type : Full-Time
- Working Location： Pheonix Region, US (Desired Location)
- Reports To : Senior Director, Regional Operations, North America
- Salary Range : $ 60,000-80,000 USD (DOE)
II. Key Responsibilities：
Supply Chain & Inventory Management
- Daily operations for core business systems, including SAP (Order Management), WMS (Warehouse Management System for inventory tracking), and FTZ (Free Trade Zone for import/export), ensuring seamless system functionality to support end-to-end supply chain workflows.
- Procurement of raw materials, packaging supplies, and ingredients from both international and domestic suppliers—manage vendor relationships and ensure procurement processes align with company compliance standards and cost-efficiency goals.
- Conduct daily monitoring of inventory levels and lead times: proactively identify risks of stockouts or overstocking, and implement corrective actions (e.g., adjusting purchase orders, coordinating expedited shipments) to maintain optimal inventory health.
- Collaborate with vendors and suppliers to coordinate on-time deliveries; resolve delivery delays, quality discrepancies, or logistical issues promptly to minimize disruptions to production and order fulfillment.
- Perform daily inventory reconciliation with TSI’s third-party facilities (ACB, InnoPack WCS, SLC) for raw materials and packaging components—validate inventory counts, investigate data inconsistencies, and ensure alignment between system records and physical stock.
- Identify inefficiencies and bottlenecks in supply chain and inventory processes; contribute to process improvement initiatives (e.g., streamlining stock checks, optimizing order placement workflows) to enhance operational productivity and reduce waste.
Cross-Functional Collaboration
- Work closely with TSI’s Business Development, Operations, and Project Management Teams to align critical priorities including order fulfillment timelines, customer service standards, and project-specific requirements—to drive consistent customer satisfaction and retention.
- Provide dedicated support for Cross Border products including coordinating product sourcing, tracking shipment statuses, and communicating updates to stakeholders to ensure project milestones are met.
- Prepare and distribute daily/weekly reports to Line Manager and Project Manager (Project Management Team): summarize key performance metrics and highlight progress against goals, and flag pending issues or resource needs.
Required Qualifications
- 5-8ys experience working with enterprise systems: SAP, FTZ, or WMS (Warehouse Management System).
- Background in import/export operations—familiarity with customs regulations, international shipping workflows, and import/export documentation (e.g., commercial invoices, packing lists).
- Exceptional attention to detail-ability to review complex data, process documentation, and system entries with precision to prevent errors that impact supply chain performance.
- Strong resourcefulness and time management: prioritize competing tasks, allocate resources strategically, and deliver high-quality work within tight deadlines.
- Outstanding verbal and written communication skills: collaborate effectively with cross-functional teams, vendors, and stakeholders;
- Process-oriented mindset: understand the purpose and interdependencies of business workflows, identify risks of process deviations, and assess their potential impact on operations or customer outcomes.
Who We Are
- Since 1996, TSI has been dedicated to improving health, lifestyle, and longevity for people everywhere. From humble beginnings as Ingredients supplier, we’ve grown into a global total solution partners with Innovative and optimized Ingredients, Contract Manufacturing for finish Dosage, and Tailored Script — all driven by science, discovery, and innovation.
👉Watch our videos on YouTube Working at TSI and TSI Culture and see how you can help us shape the future of global health.
Job Tags
Full time, Contract work,