Job Description

Patient Services Representative

Location: Tavares, FL

Job Type: Full-time, in-office, M–F / 40 hours

Compensation: $18 - $20 per hour

Are you a people-oriented professional who thrives in a fast-paced, healthcare-focused environment? We’re looking for a Patient Services Representative to be the welcoming face of our office — ensuring patients receive exceptional care from check-in to follow-up.

As part of our growing team, you’ll play a critical role in verifying patient information, managing intake and documentation, coordinating orders, and supporting our technicians and billing teams. If you’re detail-oriented, organized, and compassionate, we’d love to have you on board!

Key Responsibilities:

• Greet patients and manage front desk check-in with professionalism and care.
• Collect, verify, and enter patient information into EMR systems (Brightree).
• Ensure all consent forms and documentation meet HIPAA and company standards.
• Coordinate technician schedules and patient follow-ups.
• Handle incoming calls and respond to patient questions.
• Support billing with insurance verification and pre-authorizations.
• Maintain a clean, organized, and efficient front office area.

Qualifications:

• 1+ year of healthcare, DME, or medical office experience preferred.
• Strong computer and EMR data-entry skills (Brightree a plus).
• Excellent communication and customer service skills.
• Detail-oriented and comfortable handling confidential patient information.

Perks & Benefits:

• Competitive pay: $18 - $20 per hour
• Health, dental, and vision coverage
• 401(k)
• Paid time off and holidays
• Opportunities for professional development

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