Job Description
Patient Services Representative
Location: Tavares, FL
Job Type: Full-time, in-office, M–F / 40 hours
Compensation: $18 - $20 per hour
Are you a people-oriented professional who thrives in a fast-paced, healthcare-focused environment? We’re looking for a Patient Services Representative to be the welcoming face of our office — ensuring patients receive exceptional care from check-in to follow-up.
As part of our growing team, you’ll play a critical role in verifying patient information, managing intake and documentation, coordinating orders, and supporting our technicians and billing teams. If you’re detail-oriented, organized, and compassionate, we’d love to have you on board!
Key Responsibilities:
- Greet patients and manage front desk check-in with professionalism and care.
- Collect, verify, and enter patient information into EMR systems (Brightree).
- Ensure all consent forms and documentation meet HIPAA and company standards.
- Coordinate technician schedules and patient follow-ups.
- Handle incoming calls and respond to patient questions.
- Support billing with insurance verification and pre-authorizations.
- Maintain a clean, organized, and efficient front office area.
Qualifications:
- 1+ year of healthcare, DME, or medical office experience preferred.
- Strong computer and EMR data-entry skills (Brightree a plus).
- Excellent communication and customer service skills.
- Detail-oriented and comfortable handling confidential patient information.
Perks & Benefits:
- Competitive pay: $18 - $20 per hour
- Health, dental, and vision coverage
- 401(k)
- Paid time off and holidays
- Opportunities for professional development
Job Tags
Hourly pay, Full time, Work at office,