Job Description

Company Description

LGM Glass Designs is a leading provider of specialized glass services for some of the largest commercial projects in the DC/Baltimore metro area. With extensive industry experience and a commitment to excellence, LGM collaborates seamlessly with clients to deliver high-quality solutions for both façades and interiors. The company’s state-of-the-art technology, advanced training, and expertise have made it a trusted partner for complex projects at prominent locations such as Baltimore’s Horseshoe Casino, Walter Reed, Georgetown University, and numerous Maryland schools. As a third-generation family-run business, LGM also serves the home improvement market, offering personalized glass services for residential needs such as mirrors, windows, and shower doors.

Primary Function

Under general direction of the company President, is responsible for the overall success of each awarded contract. This position works with all individuals directly involved in the processing, fabrication and installation of projects. In addition, this position provides the coordination to lead these activities and supports the activities of the entire team. Customer satisfaction and realizing the expected profitability are the ultimate responsibilities.

Specific Duties

· Creating, maintaining and following standard processes and procedures.

· Overseeing the operational functions of each project.

· Creating and maximize efficiencies on each project.

· Coordinate between shop foreman, field foreman or lead glazier and general contractor as well as with the architect as appropriate.

· Prepare and/or coordinate reports applicable to tracking and measuring project performance.

· Creating job folders for each contract awarded for the following:

o Shop Supervisor

o Foreman or Lead Glazier

o Accounting Department

· Utilize job tracking procedures such as critical path charts for project management.

· Organize and coordinate pre-construction meetings with estimator, salesperson, draftsperson, shop supervisor, foreman or lead glazier and accounting department for timeline planning.

· Organize and coordinate pre-construction meetings general contractor, building owner, etc. for timeline planning.

· Coordinate on time shop drawing submittals with draftsperson.

· Coordinate material lead times and orders with shop supervisor and accounting department.

· Attend job site meetings with the general contractor.

· Offer value engineering recommendations during shop drawing preparation.

· As appropriate, attend meetings with project architect.

· As appropriate, attend meetings with material suppliers.

· Provide foreman or lead glazier with hours estimated to complete the project prior to start of work.

· Provide foreman or lead glazier with actual hours used compared to work completed during progress of project (real time tracking).

· Coordinate change orders with accounting department and general contractor, etc.

· Periodically visit job sites to assess progress and meet with appropriate contacts.

· Coordinate billing draw request, release of liens and close out documents with accounting department.

· Formal documentation in writing of job problems and potential job problems immediately when encountered with general contractor and architect, etc. as appropriate.

· Create and receive daily progress reports from foreman or lead glazier.

· Coordinate and hold each foreman and lead glazier accountable to meet agreed upon deadlines.

· Create and coordinate post-construction meetings with the estimator, salesperson, draftsperson, shop supervisor and accounting department to discuss any costs overruns or savings.

· Adhering to company policies and procedures.

· Supporting company mission, vision and core values.

· Leading by example in work ethic, communications and attitude.

As a company policy, all employees are expected to be cross-trained in more than their immediate job responsibilities so they can be utilized in periods of vacation, illness and heavy workload.

General Qualifications

• College graduate or equivalent industry experience with a degree in Building Construction, Construction Management, Business or a related field.
• Minimum of eight years of experience in the architectural building products industry in the commercial market segment.
• Proven ability to manage projects with a variety of products on all sizes of projects in the new and remodel market segments.
• Ability to relate to architects, general contractors, developers and building owners.
• A mechanical aptitude with a general understanding of application engineering and the building sciences.
• Has demonstrated an appreciation for high quality, professionalism, profitability and above average performance communicated by personal example.
• Proficiency with Microsoft Office as well as in-depth working knowledge of computers and project management software.
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. 
• Accustomed to working in fast moving and sometimes stressful environment providing accurate and timely information to a high standard.
• Ability to write reports, business correspondence as well as processes and procedures.
• Ability to effectively present information and respond to questions from groups of people in a business setting.
• Proven track record as a team member and effective communicator.
• Professional appearance and personality.
• Must be self-motivated, energetic and results oriented with a high level of work intensity and a bias for action.
• Strong organizational and time management skills to ensure scheduled deadlines are met.

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