Job Description

The Facilities Services Project Manager is responsible for overseeing multiple small-to-mid-size projects including ground-up builds, interior renovations, tenant improvements, and warranty/service work for past projects. This role manages project scope, schedule, budget, and quality while coordinating closely with clients, self-perform crews, and subcontractors. The FS PM ensures efficient project delivery, high customer satisfaction, and adherence to safety and operational standards.

Key Responsibilities

Project Management & Execution

• Manage multiple projects concurrently, ranging from small ground-up structures to interior renovations, repairs, and warranty items.
• Lead project planning, budgeting, scheduling, procurement, and execution from preconstruction through closeout.
• Review drawings, specifications, and scopes of work to ensure full alignment with client expectations and project requirements.
• Oversee field activities and coordinate with self-perform teams (carpentry, drywall, general trades) and subcontractors.
• Ensure work meets quality standards and complies with local codes, permits, safety requirements, and company policies.

Client & Stakeholder Communication

• Serve as the primary point of contact for clients, building strong relationships and ensuring clear communication throughout the project lifecycle.
• Conduct regular client meetings, site walks, and progress updates to maintain transparency and satisfaction.
• Manage project changes, RFIs, and documentation with professionalism and responsiveness.

Budget & Schedule Management

• Develop and manage project budgets, forecasts, and cost tracking.
• Prepare and negotiate subcontractor contracts and proposals.
• Maintain project schedules using internal tools; update two-week look-ahead schedules and identify risk areas early.
• Ensure projects are delivered on time and within budget.

Safety & Quality

• Champion jobsite safety, enforce company safety standards, and ensure compliance with OSHA requirements.
• Monitor onsite work for quality assurance, proactively address issues, and ensure punch list and closeout are completed efficiently.

Operational Support & Warranty

• Manage warranty calls and service work for completed projects, coordinating field teams and vendors as needed.
• Provide ongoing support to long-term clients through responsive service and problem-solving.

Qualifications

• 3–7+ years of experience in commercial construction, facility services, renovations, or similar project management roles.
• Experience managing multiple small projects simultaneously.
• Strong understanding of construction means and methods, especially in interior renovations and self-perform scopes (carpentry, drywall, doors/hardware, etc.).
• Ability to read drawings, perform basic takeoffs, and understand building systems.
• Excellent communication, customer service, and relationship-building skills.
• Proficiency with project management and scheduling tools (Procore, Bluebeam, MS Project/Phoenix preferred).
• OSHA 30 preferred.

Preferred Qualities

• Highly organized and able to manage fast-paced workloads.
• Strong problem-solving skills with a service-oriented mindset.
• Comfortable working independently while coordinating with multiple stakeholders.
• Demonstrated ability to build rapport with repeat clients.

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