Job Description

Hi Everyone,

Hope you all are doing well !

We have an urgent & exciting opportunity for the role of "Technical Writer 2" with one of our global client for the Location: Augusta, ME | Hybrid

In case you find this opportunity interesting and in line with your career goals, I would be highly interested in discussing this with you further.

Kindly respond with your Updated Resume along with a good time and number to reach you.

Job Title: Technical Writer 2

Location: Augusta, ME | Hybrid (2 to 3 days in a week)

Duration: Contract

Job description

The Technical Writer II will assist the Information Services (IT) Division in creating comprehensive technical documents designed for an IT audience. This documentation will outline the key features of the modernized driver licensing application, as well as the associated processes and procedures within the IS department. Topics will include, but are not limited to, system architecture and external integrations, REST API configurations, batch processing workflows, point-of-sale integration, data management strategies, and roles and permissions.

Years of Relevant Experience : 3 to 10 years.

Preferred Education: 4-year college degree or equivalent technical study

Role Description:

• Develop, enhance, and maintain user documentation for multiple applications including documentation required for the operations provider.
• Develop on-line source documentation as appropriate.
• Create digital presentations.
• Maintain documentation libraries and subscription lists.
• Identify, create, revise, and maintain documentation and templates needed by the Application Teams.
• Ensure appropriate access/use of documentation materials.
• Maintain application and user documentation.
• Ensure messages and terminology is consistent across all written materials.
• Research and complete documentation service requests.
• Work with Application Team members to enhance their understanding of end-user and technical documentation.
• Communicate accurate and useful status updates.
• Manage and report time spent on all work activities.
• Follow quality standards.
• Ability to work in a team environment
• Complete assigned tasks.
• Strong communication skills; both written and spoken
• Review and prioritize documentation service requests.
• Determine procedures for use of on-line documentation tools and version control documentation as appropriate.
• Assist or guide other Technical Writer as needed to develop and maintain user and technical documentation for their assigned applications.
• Educate/train technical groups on the essential need for developing and using standard documentation for all processes.
• Organize and prepare work effectively to facilitate proactive resolution of problems, rather than reactive.
• Research problems before approaching Project Manager or Team Lead for assistance.
• Identify and make recommendations around documentation and templates needed by the Application Teams.
• Identify and initiate continuous improvement opportunities.
• Direct the development of accurate estimates for documentation requests/activities as required
• Lead efforts in developing and facilitating implementation of the Documentation team goals and metrics.
• Develop workable, practical, measurable work plans defining activities, schedules and tasks with Team Leads.
• Review and understand the Application Teams workplan.
• Determine time estimates and schedule for own work and resolve issues in a timely manner.

I am waiting for your response, please reply me back at your earliest convenience.

Thanks & Regards,

Shikhar Dwivedi

-----------------------------------------------

Diverse Lynx LLC

Consulting| Analytics| Staff Augmentation

US: +1 732 452 1006 |Ext:453

URL:

E-mail : shikhar.dwivedi@diverselynx.com

LinkedIn: linkedin.com/in/shikhar-dwivedi-022873179

Address: 300 Alexander Park Dr Suite # 200 Princeton, New Jersey 08540

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