Job Description

Job Description:

This position will manage daily operational of time attendance administration and benefits administration functions to ensure efficient workflow and regulatory compliance.

Job Duties

Include but are not limited to:

Time & Attendance

• Process mandatory leave requests for employees in sensitive positions and notify relevant department to suspend the access
• Collect and consolidate the sensitive position list and name list from each department/branch
• Consolidate and compare the name list with the leave dates to ensure waiver is received
• Assist in the administration and communication of HR leaves of absences policies and programs
• Time system maintenance including but not limited to update new timekeeper, supervisor, schedule change, status change, assign user group and password rest
• Provide attendance system training for all level of employee as needed
• Review time & attendance information for accuracy and resolve any discrepancies
• Calculate overtime for night shift non-exempt employees
• Prepare time and attendance file for payroll processing
• Review and validate time off against balance per payroll period
• Track and report accrued vacation, personal and sick time
• Respond in a timely manner to inquiries concerning lateness, accrual vacation balances and leaves
• Assist with the coordination of FMLA, PFL, personal/medical leave of absence
• Prepare yearly PTO entitlement and send out vacation planners

Benefits Administration

• Lead the annual benefits plan design and open enrollment processes
• Manage open enrollment, including setting timeline, developing employee communications, delivering information sessions, and ensuring data accuracy
• Manage relationships with vendors, including selecting providers and brokers, ensuring customer service levels are met
• Handle complex benefit and leave inquiries to ensure timely and courteous resolutions
• Develop benefits information and statistical and census data for benefit carriers and management
• Collaborate with the benefit broker in the annual review of benefits program and design of benefit plan offering proposal. Review and make recommendations to Executive Management for benefit offering changes
• Facilitate meetings between HR personnel, employees and managers to conduct the interactive process for employees on leave
• Ensure compliance with benefits and leave administration regulations such as Employee Retirement Income Security Act (ERISA), HIPAA, ACA reporting, and others
• Review and analyze changes to state and federal laws pertaining to benefits and leave administration, and report necessary or suggested changes to HR Management

Third Party Vendor Management/Control Testing

• Prepare documentation materials including the quarterly due diligence, Service Agreement update, SOC reports, risk assessment form, etc.
• Work with QCU team on periodically review on the vendor profile
• Work with QCU team on reviewing and updating each control within B&C team and cooperate with control testing process
• Assist with RCSA related inquiries
• Assist with Record Retention and proceed with disposal request

Return to Office (“RTO”)

• Conduct internal survey by creating survey questionnaire, collecting representative employees name list and analyzing the results
• Conduct external survey on the hybrid mode in the financial industry
• Communicate with outside legal counsel on the latest pandemic regulations
• Prepare RTO presentation to management and memo proposal for bank-wide announcement
• Assist with turnstile report analysis
• Review and summarize the special accommodation requests for employees and consultants and obtain the approval from the management or outside legal counsel

Audit Coordination / Employee Management/ Special Projects

• Serve as the liaison between the department and auditors (external and internal) to collect and submit information requested
• Prepares monthly employee statistical report, staff list & assist with staff list inquiries from related parties
• Prepare articles and summaries for Head Office requests
• Conduct business continuity disaster recovery testing including conducting tests on weekend and complete pre and post test scripts
• Participate in special projects and/or other duties as assigned

Job Requirements:

• Bachelor’s degree in business, human resources or related field required
• At least 5 years of experience in attendance and benefits administration
• Knowledge of the CA, NY and IL employment rules and tax laws required
• Industry knowledge of benefits administration and payroll process and procedures required
• Experience in handling highly confidential information required
• Knowledge of all expat agreements and calculations and taxable fringe benefits required
• Demonstrated strong problem-solving skills and detailed oriented attitude
• Strong experience and in-depth knowledge of payroll systems and reporting functions required
• CEBS, CCP, or SPHR, PHR SHRM-CP certifications preferred

The salary range for the Associate position is $42,000-$90,000 and the salary range for the AVP position is $65,000-$150,000. Actual salary is commensurate with candidate’s relevant years of experience, skillset, education and other qualifications.

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