JOB SUMMARY
The Project Manager is responsible for leading projects across our EMR and clinical applications ecosystem. You’ll coordinate work between clinical operations, IT, Data, Revenue Cycle, and external vendors to implement, improve, and standardize systems that support clinicians and back-office teams. This is a hands-on delivery role: you’ll own timelines, organize stakeholders, and drive projects from idea through go-live and stabilization.
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Key Responsibilities:
EMR & Clinical Application Projects
• Lead EMR and clinical application projects from intake and discovery through go-live and post-implementation support.
• Collaborate with clinical and operational leaders to understand current workflows, pain points, and desired outcomes.
• Translate business and clinical needs into clear requirements, test plans, implementation plans, and training support.
• Coordinate data migration, integrations, environment setup, and testing with IT, data, and vendor teams.
• Plan and support go-live readiness, including cutover planning, communication, training coordination, and hypercare.
• Support integration and standardization efforts following acquisitions and new market launches.
• Support data mapping between source and target systems; partner with data teams and vendors to validate file layouts, key fields, and basic data quality.
Project Planning, Governance & Execution
• Partner interdepartmentally to define project scope, success criteria, timelines, and resourcing in alignment with portfolio priorities.
• Document workflows, requirements, test plans, and lessons learned to improve future execution.
• Ensure projects are delivered on time, within scope, and within budget using aligned best practices.
• Manage scope and change control; assess impacts and secure approvals when project parameters shift.
• Maintain accurate and up-to-date information in project management tools for all assigned projects.
Vendor & Stakeholder Management
• Serve as day-to-day project lead with EMR and clinical application vendors: clarify requirements, manage timelines, facilitate demos/UAT, and escalate issues as needed.
• Facilitate prioritization of EMR and clinical application change requests with clinical, operational, and executive stakeholders.
• Translate technical details into concise updates for non-technical leaders, ensuring risks, dependencies, and decisions are visible and understood.
• Build strong working relationships with clinicians, clinical operations, IT, revenue cycle, and external partners to drive alignment and adoption.
Continuous Improvement
• Identify process gaps and recommend improvements to how we intake, prioritize, and execute EMR/clinical application projects.
• Capture lessons learned and fold them into future projects, templates, and ways of working.
Qualifications:
• Bachelor’s degree in Business Administration, Project Management, Information Technology, Healthcare Administration, or related field.
• Minimum 3–5 years of project management experience
• Strong knowledge of project management methodologies, tools, and best practices.
• Proven ability to manage multiple projects simultaneously while meeting deadlines and quality expectations.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and organizational abilities.
• Proficiency in project management software and tools
• Comfortable working in a lean environment with ability to move fluidly between higher-level planning and detailed, roll-up-your-sleeves execution.
Preferred Skills:
• Prior experience leading EMR/EHR projects
• Familiarity with healthcare regulations and concepts (HIPAA, PHI, clinical documentation, revenue cycle basics).
• Experience with integrations between EMR/clinical systems and other business applications.
• Experience with data mapping between systems and comfort reviewing data dictionaries / file layouts.
• Ability to write or interpret basic SQL queries (e.g., to validate records, counts, or simple joins) is a plus.
• Project management certification (e.g., PMP, CAPM, CSM, PMI-ACP) is a plus, not a requirement.
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