Job Description

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

When you work at the Residence Inn by Marriott Boston Harbor on Tudor Wharf, Boston's rich history is right outside your door to share with your team and guests. Our all-suite hotel is conveniently located within walking distance of downtown Boston, the historic North End, Boston Harbor and TD Banknorth Garden. Come for the career, stay for the culture! Find out today what a career with Pyramid Hotel Group at the Residence Inn by Marriott Boston Harbor on Tudor Wharf can mean for you!

We are looking for a professional and courteous hybrid Valet-Bell Attendant to join our team at the Residence Inn Boston Harbor on Tudor Wharf. In this role, you will be the first point of contact for guests arriving at the property. You will not only be responsible for safely parking and retrieving vehicles, but also ensuring a seamless arrival and departure service in cooperation with the front desk!

Key Responsibilities:

• Greet guests promptly upon arrival and assist with valet parking services in a friendly and professional manner.
• Safely park and retrieve guest vehicles in accordance with hotel procedures and traffic regulations.
• Maintain a polished appearance and deliver exceptional customer service at all times.
• Assist guests with directions, luggage, or other inquiries as needed.
• Work collaboratively with front desk to ensure a seamless arrival and departure experience.
• Maintain cleanliness and organization of the valet area.
• Deliver packages and amenities to guest rooms.
• Report any and all potential guest complaints, issues, and concerns to the MOD/Supervisor/Lead.
• Support, maintain, and participate in other duties as determined necessary by supervisor. 

Qualifications:

• Valid driver’s license with a clean driving record.
• Possess the ability to operate a manual transmission.
• Strong communication and guest service skills.
• Ability to operate both manual and automatic transmission vehicles.
• Must be dependable, punctual, and able to work a flexible schedule, including evenings, weekends, and holidays.
• Prior experience in hospitality or valet services is preferred.

The Residence Inn Boston Harbor on Tudor Wharf is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

Job Tags

Similar Jobs