Job Description

The Wholesale US Logistics Coordinator will provide first level logistical support for internal and external clients. The Coordinator will manage orders and inventory by working with internal partners and outsourced vendors.

ESSENTIAL JOB FUNCTIONS

• Assist in daily warehouse communications regarding order fulfillment, outbound shipments, and compliance with merchandise labeling, packing and routing guidelines for both EDI and non-EDI trading partners
• Learn and master shipping, packing, labeling and document requirements of wholesale customers and 3rd party retailers and makes sure that they are duly followed by the warehouse
• Review shipping queues several times daily
• Communicate any discrepancies to the respective sales person and ensure resolution.
• Work with sales team and accounts to assure timely confirmation of orders.
• Process changes of unconfirmed orders
• Daily monitoring to research and resolve orders to be shipped.
• Direct contact with customer base to obtain needed changes/extensions of orders to aid in timely shipping of sales orders
• Place stock transfers
• Update/Add title changes in system
• Manage damages spreadsheet
• Liaise with IT to troubleshoot systemic issues, run tests and work towards solutions
• Supports the team in IT and Operations projects
• Create ASN’s for input into partner Sharepoint account
• Any other duties as assigned by management.

KNOWLEDGE, SKILLS & ABILITIES

• Proficiency in Excel, familiarity with EDI and Warehouse Management Systems
• Ability to quickly learn and apply system capabilities
• Ability to identify trends and solve problems
• Demonstrated ability to anticipate and communicate potential issues
• Organized with strong attention to detail
• Demonstrated ability to communicate regularly across teams as well as with customers and business contacts in a courteous and professional manner.

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