NEXT CLASS STARTING IN November 2025
We are seeking highly skilled Call Center Customer Service Representatives to join our client's team located in the Torrance area. This position is responsible for delivering excellent customer care and creating sustainable value for customers via phone, email, chat, and correspondence. The "CSR's" will handle service and information requests, billing, cost savings advice, and explain company policies and procedures along with terms and conditions.
Essential Job Functions:
• Providing efficient and effective service to customers and prospects on all patron-based services to a variety of inquiries and customer needs.
• Maintains sincere interest in providing stellar customer care
• Understands customer needs, determines the appropriate course of action to meet those needs and completes and initiates the transaction
• Exercises independent thinking in meeting customer expectations
• Combines knowledge of product, good work ethic, effective time management skills, and human relations skills to meet performance standards and positively influence the client's image
Must Possess the Ability to:
• Process information quickly and accurately
• Work under time constraints
• Understand and apply new concepts
• Analyze Information and evaluate results
• Effectively deal with complex customers
• Create positive customer relationships by defusing angry and upset customers
• Demonstrate commitment to learning quickly and effectively applying knowledge
• Attention to detail and follow-up
Minimum Requirements:
• High School Diploma or equivalent
• Minimum 1 year of call center experience
• Minimum 1 year of customer service experience
• Knowledge of computer (PC) and internet applications
• Excellent Telephone etiquette
• Excellent communication skills written, verbal, and interpersonal
• Proficiency in keyboarding/data entry (At least 35wpm) - Typing Test given
• Excellent oral and written skills: Grammar and terminology
• Time management skills
• Ability to pass a background check and drug screen upon offer of employment
Required Qualifications:
• 6 months- 1 year of Call Center Experience
Shift Times:
1. Mon - Fri: 8:00 am - 6:00 pm (MUST have flexibility to work during these hours)
2. Must attend ALL training assigned days (First 30 days)
...cleanliness and guest satisfaction. Ensure security and proper handling of guest belongings and room items Perform comprehensive room cleaning duties, including: Making beds according to hotel standards with fresh linens Replacing used towels with clean ones...
...Package Benefits include Medical, Dental and Vision Insurance, Health Savings Account, 401(k) and 401(k) matching eligible after 90 days of employment, Paid time off, 6 Paid Holidays, New Employee Referral Program, Employee Discount, Educational Assistance....
...Insurance Claim Advocate. Be a part of a company that is willing to invest in your future!! Licensed (NYS Adjusters license) or willing to go for a public adjusters license. In office opportunity in the Melville area. As a Claim Advocate you will use your financial and...
...Position Description The Specialty Sales Representative is primarily responsible for achieving sales forecast and gaining access of... ...Experience selling to or working in a healthcare environment (office, medical center, telemarketing pharmaceutical sales) a strong plus and...
The San Antonio office of Naman Howell has an immediate opening for a Paralegal with 3+ years of civil litigation experience, preferably in personal injury defense and transportation litigation. We offer competitive pay rates with outstanding benefits, including exemplary...