Job Description

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Family Crisis Center Shelter Supervisor today!

The Family Crisis Center Shelter Supervisor

• Oversee and supervise day-to-day operations of the Family Crisis Center emergency domestic violence shelter.
• Provides direct client care as needed and rotates supervisor on-call for after-hour shelter services.
• Completes documentation and monthly/quarterly/annual reporting in accordance with funding requirements.
• Provides supervision and case consultation to Advocacy Team Leader and milieu staff.
• Manages 24/7 shelter staff schedule.
• Assists with quality improvement and program updates to ensure implementation of best practices and trauma-informed care.
• Flexible schedule required.

JOB DUTIES/RESPONSIBILITIES

• Duties include but are not limited to staffing, supervision, budget management, client care and compliance with all applicable standards, regulations, contractual requirements and outcomes required by the Center, funding or oversight agencies.
• Provides management and oversight to 24/7 emergency domestic violence shelter
• Responsible for the hiring, training and supervision of shelter staff and interns/volunteers
• Ensures programs are operating in accordance with all funding and center compliance
• Assists with management of program budgets
• Assists with data collection and monthly, quarterly, and annual reports
• Facilitates weekly treatment team meetings and case consultation
• Responsible for shelter clinical operations and managing facility needs
• Provides direct client care and intervention as needed
• Provides program scheduling to ensure all shifts are covered and adequately staffed
• Rotates on-call coverage and available after-hours for immediate programmatic needs
• Schedules time efficiently
• Strong ability to multi-task
• Accurately documents time and mileage
• Demonstrates and maintains a positive working relationship with team members, including other departments and community partners
• Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

COMPENSATION:

• Starting salary for this position is approximately $64,213/yr based on relevant experience and education.

Schedule:

• Full-time requires at least 40 hours per week
• This position will mostly occur during business hours, but a flexible schedule is required as the program operates 24/7 and after-hours assistance may be needed

Equipment/Technology:

• Computer skills are required for email, timekeeping, and documentation in the electronic medical record.

QUALIFICATIONS - Family Crisis Center Shelter Supervisor

Experience / Knowledge:

• Must have course work and or experience in the areas of psychopathology, counseling, theory, cultural diversity, human development, etiology and treatment of alcohol and drug abuse and mental illness.
• Minimum of two years of clinical experience with specialized training/course work in trauma and victim services preferred.
• Supervisory experience preferred.

Education / License :

• Graduation from an accredited college or university with a Master's Degree in Counseling, Psychology, Social Work, or other related field of study.
• Clinical knowledge necessary to provide clinical services and supervision of staff. Training or post-graduate study in domestic violence, substance abuse, trauma, child psychopathology, child development, or clinical interventions with youth and families.

Physical/Emotional/Social - Skills/Abilities:

• Exposure to biological hazards.
• Hearing of normal and soft tones.
• Close eye work.
• Lifting up to 50 lbs.
• Pushing/pulling up to 150 lbs.
• Frequent sitting, standing, walking, bending, stooping, and reaching.
• Required to be certified in CPR/First Aid and trained in Handle with Care de-escalation techniques.

Location:

• Knox County, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

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