Information Technology Support Specialist Job at The Phoenix Group, Chicago, IL

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  • The Phoenix Group
  • Chicago, IL

Job Description

🏫Attention education consulting applicants. I am looking to fill 2 Information Technology Support Specialist contracts in a school district🎓

Job Title: IT Consultant / Information Technology Support Specialist (Contract)

Location: Onsite / Hybrid / Remote (Education Clients Nationwide)

Duration: 3–12 Month Contracts (Extensions Common)

Type: W2 Contract or Corp-to-Corp

Industry: Higher Education / School Systems

Why This Role?

Universities and large school systems are investing heavily in IT modernization, cybersecurity, and system upgrades —and they need experienced IT professionals now , not after a 6-month hiring cycle.

This is a consulting-style contract role where you’ll support education clients on high-impact initiatives while enjoying:

  • Consistent contract work
  • Stable, long-term projects
  • Predictable schedules (little to no on-call)
  • Meaningful work supporting students, faculty, and staff

What You’ll Do

Depending on the engagement, you may work on one or more of the following:

  • Provide Tier 1–2 helpdesk and desktop support for faculty, staff, and students
  • Troubleshoot Windows, macOS, Microsoft 365, and common academic applications
  • Support identity and access management (Active Directory, Azure AD)
  • Assist with system upgrades, migrations, and rollouts (ERP, LMS, CRM)
  • Document issues and resolutions in a ticketing system
  • Collaborate with project managers and senior engineers on modernization initiatives
  • Deliver white-glove support in a professional, customer-facing environment

Job Tags

Contract work, Remote work,

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