Job Description

Job Description:

We are seeking a highly organized and detail-oriented Office Administrative Professional to join our team. This role is crucial to the smooth daily operations of our office, ensuring efficiency and professionalism in all administrative tasks. The ideal candidate will be a proactive problem-solver with excellent communication skills and a passion for providing exceptional support. Experience in the jewelry industry is preferred and a strong administrative background with a willingness to learn is essential.

The Office Administrative Professional will be responsible for providing comprehensive administrative support to the team, managing office operations, and ensuring a positive and efficient work environment. This includes handling communication, scheduling, orders processing, data entry, and various other administrative duties.

The ideal candidate will be available  full-time hours and be flexible to work within our hours of operation. This is an on-site position for our location in Los Angeles, CA.

The average salary for this position is between $18-$25 hourly, based on experience. This compensation budget range may be adjusted at any time at the discretion of the company.

Key Responsibilities:

Office Management:

• Maintain a well-organized and efficient office environment.
• Organize incoming orders and ensure timely completion. 
• Perform thorough quality control checks.
• Prepare outgoing shipments.
• Organize and manage incoming deliveries. 
• Maintain office equipment and ensure proper functioning.

Communication & Correspondence:

• Answer and direct phone calls, emails, and other correspondence.
• Work closely with the customer service team and provide timely communication. 
• Manage and maintain customer databases and contact lists.

Scheduling & Appointments:

• Manage the calendars and tasks of key personnel.
• Assist in ensuring all orders are shipped on time to customers.

Data Entry:

• Enter data into various systems, including inventory and customer databases.
• Assist with generating reports and analyzing data.

Inventory Management (Potential):

• Assist with inventory tracking and management.
• Conduct periodic inventory checks.

Other Administrative Tasks:

• Assist with special projects as needed.
• Perform other related duties as assigned.

Qualifications:

• Proven experience as an Office Administrative Professional or similar role.
• Experience in the jewelry industry.
• Excellent communication skills, both written and verbal.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize tasks effectively.
• Strong computer skills. 
• Detail-oriented.
• Professional and courteous demeanor.
• Ability to work independently and as part of a team.
• Willing to work extra hours if needed during the holidays.
• Flexible availability is a plus. 
• High school diploma or equivalent required.

About Ishaan International Inc.:

Ishaan International Inc. is a family owned business that began crafting fine jewelry by hand decades ago. Our mission is to provide our customers with the highest quality diamonds and fine jewelry through ethically sourced and conflict-free diamond standards. As our passion for creating high quality fine jewelry grew, so did our family. Now in our 4th generation, we continue to craft elegant fine jewelry using genuine mined and lab-grown diamonds, precious gemstones, and even offer full service custom design. Knowing each final piece of jewelry is more than a purchase, it's a lifetime legacy of symbolism and love, and just like our family, it continues to grow. 

Our commitment to traditional craftsmanship runs deep, and we believe that the art of creating jewelry with skilled hands is an invaluable tradition worth preserving. We are proud to continue the legacy of making jewelry by hand, where each piece is carefully assembled by our expert gemologists in our Los Angeles, California headquarters. Our designs and craftsmanship are skills learned through mastering the industry's techniques and every order is truly unique and made to order. Our commitment to crafting jewelry in-house means we can ensure our product can be delivered without delay.

We are a multifaceted company that sells both Wholesale and D2C via our two eCommerce platforms; DiamondStuds.com and DiamondWish.com. We pride ourselves on providing exceptional customer service and crafting heirloom-quality pieces. We are a close-knit team passionate about the art of jewelry and dedicated to creating a memorable experience for every client.

To Apply:

Please submit your resume and cover letter to careers@ishaaninternational.com. In your cover letter, please highlight your relevant experience and explain why you are interested in working for Ishaan International Inc.

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