Talent Operations Coordinator
Pay Rate: 21-23 per hour
Local to Boston - Hybrid role - Somerville, MA 02145
3 month contract to start through Randstad
Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access.
Principal duties and accountabilities
Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre- boarding process
Lead the new hire pre-boarding process (accepted offer through New Employee Orientation)
Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background,
compliance, and reference checks.
Set up new employees in HRIS system(s)
Run and create reports in the Applicant Tracking System.
Continuously identify and implement ways to improve the pre-boarding experience.
Partner with team leadership on strategic projects as they arise
Qualifications
Bachelor’s Degree or relevant work experience
Experience or strong interest in a career in Human Resources
Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft)
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook
Skills, Abilities, and Competencies
Strong customer service experience
Ability to work independently with little day-to-day supervision
Excellent communication abilities – written/verbal
Experience handling high-volume and multiple tasks in a fast-paced environment
Strong organizational skills and detail-oriented
Demonstrated problem-solving skills
Ability to manage sensitive and confidential information
Team player in a high-volume and fast-paced environment
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