Job Description

Russell Tobin's client is hiring a Customer Service Representative in Saint Paul, MN

Employment Type: Contract

Location: Onsite - Saint Paul, MN 55107

Pay rate: $23-$25/hr

Responsibilities:

• Provide exceptional customer service to investment clients
• Assist clients with: Account maintenance requests, website navigation and online tools, asset transfers, and correspondence and general inquiries
• Perform accurate and timely data entry related to transactions and account updates
• Process new account applications in compliance with regulatory standards
• Maintain detailed and accurate records
• Coordinate with internal teams to resolve operational or account-related issues
• Support overall operational efficiency during the brokerage conversion

Requirements:

• High school diploma or equivalent
• Relevant experience in a contact center or customer service environment
• Proven reliability and strong commitment to excellent customer service
• Strong telephone, verbal, and interpersonal communication skills
• High attention to detail with the ability to follow procedures independently
• Proficient in Microsoft Office and general computer navigation
• Prior banking or financial services experience preferred
• Client registrations (past or present) a plus

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Job Tags

Similar Jobs