Customer Service Representative Job at Russell Tobin, Saint Paul, MN

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  • Russell Tobin
  • Saint Paul, MN

Job Description

Russell Tobin's client is hiring a Customer Service Representative in Saint Paul, MN

Employment Type: Contract

Location: Onsite - Saint Paul, MN 55107

Pay rate: $23-$25/hr

Responsibilities:

  • Provide exceptional customer service to investment clients
  • Assist clients with: Account maintenance requests, website navigation and online tools, asset transfers, and correspondence and general inquiries
  • Perform accurate and timely data entry related to transactions and account updates
  • Process new account applications in compliance with regulatory standards
  • Maintain detailed and accurate records
  • Coordinate with internal teams to resolve operational or account-related issues
  • Support overall operational efficiency during the brokerage conversion

Requirements:

  • High school diploma or equivalent
  • Relevant experience in a contact center or customer service environment
  • Proven reliability and strong commitment to excellent customer service
  • Strong telephone, verbal, and interpersonal communication skills
  • High attention to detail with the ability to follow procedures independently
  • Proficient in Microsoft Office and general computer navigation
  • Prior banking or financial services experience preferred
  • Client registrations (past or present) a plus

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Job Tags

Contract work, Work at office,

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