Job Description

• Review and critically analyze alerts and information from various systems pertaining to financial crimes that include, but are not limited to: Bank Fraud, Check Fraud, Counterfeits, Alterations, Forged Endorsement, Forged Maker, Kitting, New Account Fraud, Loan Fraud, Identity Theft, Returned Deposited Items, ACH Fraud, Wire Fraud, ATM Fraud, Unjust Enrichments, Internal Investigations, Inquiry cases and Other Losses for disposition and escalation.
• Perform investigative practices to include but not limited to: complying with regulatory requirements, conduct interviews, compile documentation and evidence, and develop initial investigative reports in the case management system for further investigation by the appropriate fraud investigator(s)
• Contact members and/or branch personnel regarding fraud claims
• Identify new and emerging fraud trends and patterns and report findings to the Investigations Manager
• Develop, recommend and deploy countermeasures and analyze impact for FCI regarding omni-channel fraud
• Proactively seek to improve efficiency, reduce and mitigate losses
• Research, evaluate and identify control deficiencies/violations that contribute to the fraud, and make recommendations to Investigations Manager to enhance controls
• Ensure quality, uniformity and compliance with regulations throughout the organizational footprint and adhere to standard operating procedures for Financial Crimes & Intelligence
• Work collaboratively with other departments to recommend solutions that impact performance, risk, losses, and threats to the organization
• Be a valuable contributor to influence operational best practices within FCI
• Perform other duties as requested and special projects as assigned

Requirements:

Bachelor or Associate degree in Criminal Justice, Business, or Accounting, related field or work experience required

• Minimum of 3 years of fraud analysis and investigation experience in the financial industry
• Omni- channel experience to include but not limited to ACH, Wire, Check Fraud, Identity Theft, etc.
• Industry recognized certifications (I.e. - CFE, is a plus but not required)
• Basic knowledge and understanding of Federal/State/Local criminal statutes, bank regulatory, and compliance
• Flexible hours as required
• The ability to maintain confidential information
• Proven initiative to be a self-starter and proactive approach
• Professional appearance demeanor
• Must be able to demonstrate a team mentality
• Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail
• Technologically proficient
• Proficiency in Verafin Monitoring/Case Management (preferred)

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